This is an English translation provided for convenience. If there is any difference between this translation and the Indonesian version (Bahasa Indonesia), the Indonesian version prevails.
This policy explains how Housaide, an app for managing attendance, leave, and payroll for household staff operated by PT Nadean Sejahtera Bersama ("we", "us"), processes your personal data. We prepared it with reference to Indonesian Law No. 27 of 2022 on Personal Data Protection (the PDP Law).
A household owner ("Homeowner") is a user who creates an account, invites staff, and manages payroll. Staff are people who work in the household, are invited by the Homeowner, and use the app to clock in and request leave. This policy applies to both.
| Data | Purpose |
|---|---|
| Account data: name, email address, role, chosen language | Creating and securing the account, sending verification codes and password resets. |
| Attendance locations saved by the Homeowner: coordinates, address, radius | Validating that staff clock in near the residence, for staff set to "Must Be at Home/Specific Location". |
| Staff position when clocking in and out | Compared with the attendance location for validation. Position is read only when the attendance screen is opened and when clocking in or out; we do not track staff continuously. Coordinates are stored on the clock-in record. |
| Attendance, leave, sick, and off-site duty records | Attendance summaries and payroll calculation. |
| Payroll settings and summaries (base salary, meal allowance, overtime, and so on) | Calculating and displaying monthly payroll. |
| Subscription information (plan, status) | Managing the Homeowner account's subscription plan. |
We do not use your data for advertising, and we do not sell it or share it with third parties for their marketing purposes.
We process data based on your consent (for example, consent to store a location), and on what is necessary to provide the service you request, such as recording attendance and payroll. You may withdraw consent at any time (see section 8).
Homeowners are obliged to tell staff that their location is recorded when they clock in. The app also shows a notice to staff before their first clock-in.
Data is stored on cloud servers. Current server location: Singapore. If the location changes, we will update this policy. Processing data outside Indonesia is done with regard to the provisions of the PDP Law.
We apply reasonable technical safeguards, including encrypted connections (HTTPS/TLS), per-account access restrictions so that Homeowners and staff can only read the data they are entitled to, and account authentication. Even so, no system can be guaranteed to be completely secure. If a personal data protection failure occurs, we will notify you and the authorities as required.
Under the PDP Law, you have the right to access and request a copy of your data, correct inaccurate data, request deletion or termination of processing, withdraw consent, object to processing, and file a complaint about the processing of your data.
You can delete your account and its data directly in the app (Settings for Homeowners, the home screen for Staff). For other requests, email privacy@housaide.com from the email address registered to your account. We will respond within a reasonable time and in accordance with applicable provisions. For attendance locations, Homeowners can also edit or delete them directly in the app (Settings > Attendance Locations). Withdrawing consent to store location may make the "Must Be at Home" feature unusable.
We may update this policy. Significant changes will be communicated through the app or by email, and the update date above will be adjusted.
PT Nadean Sejahtera Bersama
Dewata Office, Sovereign Plaza, 12th Floor, Jl. TB Simatupang No. 36, RT 002/RW 002, Cilandak Barat, Cilandak, Kota Administrasi Jakarta Selatan, DKI Jakarta 12430, Indonesia
Privacy email: privacy@housaide.com